Privacy Policy for Tracker999

Last Updated: Aug 07, 2024

1. Introduction

Tracker999 is operated by Red Lake Solutions Limited (“we”, “our”, or “us”). We respect user privacy and are committed to protecting personal data. This Privacy Policy explains what information is collected, how it is used, and how it is protected when you use the Tracker999 mobile application (“App”).

2. Information We Collect

Tracker999 collects only the data necessary to provide fleet tracking and management services.

a. Account Information

Users sign in using a user ID and password provided by Red Lake Solutions Limited. This information is used solely to authenticate access to the App. Tracker999 does not support public user registration.

b. Location Data

The App displays GPS location data from tracking devices installed in vehicles owned or managed by customers. Tracker999 does not collect location data directly from the user’s mobile device.

c. App Usage Data

Basic usage information may be collected to monitor system performance and improve App reliability. This data is not used for advertising or marketing purposes.

3. How We Use Data

Collected data is used only for the following purposes:

  1. To authenticate users and provide access to fleet management features
  2. To display vehicle location, movement history, and related operational data
  3. To maintain, operate, and improve the App
  4. To communicate service-related information when required

4. Data Sharing

Tracker999 does not sell or share personal data for advertising or tracking purposes.

Data may be shared only:

  1. With service providers that support App infrastructure and are bound by confidentiality agreements
  2. When required by law or legal process

5. Data Security

We implement appropriate technical and organizational safeguards to protect data from unauthorized access, alteration, or disclosure. While no system can be guaranteed to be completely secure, reasonable protections are in place.

6. Data Retention

Data is retained only for as long as necessary to provide services or comply with legal and regulatory obligations.

7. User Rights

Users may request access to, correction of, or deletion of their personal data by contacting us using the details below.

8. Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be reflected within the App or through updated documentation.

9. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Red Lake Solutions Limited

International House, 6 Market Street

Telford, Shropshire, TF2 6EF

📞 +44 (0) 300 131 9990

📧 contact@tracker999.co.uk © 2025 Tracker999. All rights reserved.